Frequently asked questions

Here you'll find a database of our most frequently asked questions. Please make sure you search through this database before calling or emailing us for information!

Does Brexit / the UK leaving the EU cause any issues with your sim card?
No. Nothing has changed.  Business as usual
Fri, 24 Jun, 2016 at 9:33 PM
How does it all work?
1. Are you travelling to the UK or Europe? 2. If yes, then you can buy a SIM Card from ukprepaidsimcard.com.au that works in the UK and Europe. 3. Y...
Sat, 2 Sep, 2017 at 10:43 AM
What's included with the UK Phone Sim Card?
What's included with the UK Phone Sim Card? To keep things simple, we offer just one simple UK SIM card plan. The cost is $49.95 + po...
Sat, 2 Sep, 2017 at 10:44 AM
What's included with the UK Data Sim Card for iPads, Tablets and Hotspots?
Our UK Data Sim Card can be used in an iPad, Tablet, Hotspot or USB Modem.  The cost is $39.95 + postage, which gives you: 3GB of high sp...
Tue, 14 Feb, 2017 at 9:20 AM
What are the available UK Phone Sim Card plans?
To keep things simple, we offer just one simple UK sim card plan. The cost is $49.95 + postage, and this is what you get: A multi-fit sim ca...
Sat, 2 Sep, 2017 at 10:44 AM
Does the UK Phone Sim Card work in any other countries?
Your SIM Card can be used in the following European countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, F...
Sat, 2 Sep, 2017 at 10:42 AM
I urgently require a UK sim card - how soon can you get it to me?
If you urgently require a sim card, you can choose the Express Post delivery option. You don't need to contact us to ask to have your order sent Expr...
Sun, 23 Aug, 2015 at 6:01 PM
Do I get a UK mobile number?
Yes.  You'll get a local UK mobile number.  This means that people in the UK (airlines, tour operators, hotels etc) call you on a local UK mobile numbe...
Sun, 23 Aug, 2015 at 6:10 PM
When will I know my UK mobile number?
Your UK sim card is shipped to you with the UK mobile number included, so you'll know it before you leave for the UK. This means you can: Te...
Sun, 23 Aug, 2015 at 6:12 PM
What UK network does the UK sim card use?
Our sim cards are with the Three UK network.  The Three UK network covers 98% of the UK population (source: http://www.three.co.uk/discover/Awards/YouGov...
Sat, 26 Nov, 2016 at 3:11 PM