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Knowledge base
General
FAQ
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Getting Started
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Frequently Asked Questions
Frequently asked questions
28
Does Brexit / the UK leaving the EU cause any issues with your sim card?
How does it all work?
What's included with the UK Phone Sim Card?
What's included with the UK Data Sim Card for iPads, Tablets and Hotspots?
What are the available UK Phone Sim Card plans?
View all 28
Activation Instructions
How do I activate my UK phone sim card?
3
Activation instructions for UK phone sim card
UK SIM Card - Activation Instructions
My UK SIM Card activation instructions
How do I activate my UK data sim card?
1
How do I activate my UK data sim card?
In the UK now and have a question about your UK Sim Card?
Frequently asked questions
21
I can't call a UK number - I get a message saying I have no credit / minutes
Data / Internet isn't working on my phone
I can't call Australia
I can't text / SMS to an Australian mobile
Why won't my email send?
View all 21
Shipping and Returns/Refunds
What is your returns/refund policy?
1
Can I return my UK sim card and get a refund?
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